Worked scenario
Two batches on one floor
Tile batch variation is normal and only becomes a dispute when a top-up order is supplied without anyone checking the batch.
3 min read
Tiles are produced in batches with acceptable variation between them. A floor laid from two batches shows it, and it cannot be fixed after laying.
Top-ups are where it happens
The original order is usually one batch. The extra two boxes ordered a week later are whatever is in stock, and nobody checks because nobody recorded the first batch.
Quote the batch quantity
For a project, how much of one batch exists is a material fact. Distributors who quote it prevent the problem at the point of sale rather than managing a complaint after installation.
What changes
- Batch recorded against every dispatch
- Top-up orders matched to the original batch where stock allows
- Customers told the batch position before a top-up ships
- Batch quantities visible when quoting a project
Questions about anything here, or a situation this does not cover? contact@anantatechhub.com