Worked scenario
Daily deliveries, monthly settlement, no delivery record
A month of daily deliveries recorded on kitchen slips is a month of billing that cannot be substantiated when it is queried.
3 min read
Restaurant supply is high frequency and low ceremony. An order is placed by phone, delivered early, and noted on a slip.
Thirty slips against one memory
At settlement, the kitchen queries three deliveries. The supplier's evidence is a duplicate book, if it was kept, and the argument is about a Tuesday six weeks ago.
Rates move daily and bills do not
Produce rates change constantly. Where the rate for each delivery is not recorded with it, the monthly bill uses an average nobody agreed, which is the single most common cause of dispute in this trade.
What changes
- Each delivery recorded with quantity and rate at the point of delivery
- Customer acknowledgement captured daily
- Monthly statement produced from the delivery record
- Rate changes applied and visible per delivery
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